A report that looks at the current state of IT in key areas such as
cloud, security and GDPR, and at what emerging technologies might have the most
influence in the future, has found that while UK firms have embraced the cloud,
many are still lacking when it comes to security measures. Artificial
intelligence is expected to have the most impact over the coming years
The State of IT in the UK—2019 study of 400 IT decision-makers survey was carried out by independent research consultancy, Vitreous World, for the IT management specialist, ManageEngine. Key findings include:
- 96% of SMBs now use some form of cloud technology; 39% use private cloud; 37% hybrid; and 20% public cloud resources.
- The main reasons why SMEs are investing in cloud technology are security (55%), CRM tools (39%), business productivity (38%), and analytics and reporting (38%).
- 79% plan to increase their spending on cloud computing within the next 12 months.
- Only 12% of respondents working in enterprises believe that their organisation has the ability to detect anomalous or unusual activity in their IT networks. The corresponding figure in SMEs and large organisations were slightly better at 21%
- 72% don’t use a comprehensive solution to detect, assess, prioritise, patch and mitigate zero-day vulnerabilities
- Only 21% of all respondents say they are capable of detecting complex attack patterns
- In terms of using preventive practices to mitigate zero-day
vulnerabilities, IT professionals in SMEs and
large organisations state they do this more (24%)
than their counterparts in enterprises (14%).
- 31% of respondents cite cost as the main barrier to securing additional resources for better IT security, while a lack of understanding of how poor their security is (22%) is the second biggest barrier
- Just over half (54%) of SMBs believe they are fully GDPR-compliant
- The reasons given by SMBs, large organisations and enterprises for not being compliant include working with legacy systems (48%), lack of awareness (43%) and lack of financial investment (42%).
- The majority of enterprise respondents (70%) believe they are fully GDPR-compliant
The way forward
- The technologies deemed to have the most impact in the coming years
are artificial intelligence (43%), the Internet
of Everything (37%) and machine learning (29%)
- AI is more likely to play a big part in enterprises (52%) than SMBs and large organisations (35%)
- Companies of all sizes agree that all three technologies mentioned above will help reduce time spent on manual processes (59%), provide additional time to work more strategically with other business units (53%), help detect user and network anomalies (48%) and provide greater visibility into network issues (46%)