Information on data collection in accordance with Art. 13 ff GDPR

The following details advise you on the processing of your personal data by Synaxon UK in relation with existing or future contractual relationships as well as all your entitled rights.

Details on which data is processed and how it is used predominantly depend on the services agreed with yourself and therefore differ from case to case. Specifics therefore result from the respective agreements as well as the underlying terms and conditions.

Please pass this information on to whom this may regard in your company, as well as current and future authorised representatives.

1. responsible for data processing

Responsible in the sense of the GDPR is SYNAXON UK Ltd, Xpdia Building, Cinnamon Park, Crab Lane, Warrington, WA2 0XP, Phone: +44 (0) 300 304 7844, E-Mail

2. contact data of the data protection officer

You can contact our data protection officer as follows:

3. categories of personal data

We process all personal data that we receive in connection with the initiation of a contract (e.g. enquiry, telephone or e-mail contact, preparation of an offer, booking of an event) or from the contractual relationship with you.

The data is received either directly from yourself or from publicly accessible sources (e.g. commercial register) or they are collected and processed in accordance with legal regulations.

In particular, the following data or categories of data are processed:



Beyond the data above, we also process personal data produced whilst using telemedia offered by us (e.g. point of time when entering our websites, apps or newsletters, clicked pages, entries, etc.) Find further information on these data processes and your data protection claims and rights in our data protection declarations on the respective websites.

4 Purpose of data processing and its legal basis

To execute contracts
We process your data to initiate and implement our contractual relationship with you.

The processing is carried out, amongst other things, for order processing, for invoice and credit notes preparation, for the administration and processing of contracts, administration and enforcement of claims and in the interest of comprehensive customer service.
The specific purposes of data processing depend primarily on the respective contract. Further details on the purpose of data processing can be found in the relevant contractual documents as well as the terms and conditions. The legal basis for this data processing is Art. 6 para. 1 lit b) GDPR.

To fulfil legal obligations
In addition, we process your data to fulfil legal obligations we are subject to. These include in particular tax and commercial law storage regulations, obligations in connection with legal accounting or regulations regarding risk assessment, fraud and money laundering prevention. The legal basis for this data processing is Art. 6 para. 1 lit c) GDPR.

To protect legitimate interests
We process personal data to protect the legitimate interests of ourselves or third parties, unless these collide with the interests or fundamental rights and freedoms of the data subject, as this personal data requires to be protected.

Our legitimate interests include in particular


The legal basis for this data processing is Art. 6 para. 1 lit f) GDPR.

On the basis of your consent
If have given us your consent to process your personal data for certain purposes (e.g. receipt of a newsletter), the respective consent pursuant to Art. 6 para. 1 lit a) GDPR is the legal basis for data processing. You can revoke your consent to data processing at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.

5. passing on of data to third parties

Your data will only be passed on to third parties outside the SYNAXON group if you have given your expressed prior consent to this, if we are obliged to do so on the basis of statutory regulations or if there is a statutory right of transfer (see below).

Within the SYNAXON group your data will be passed on, among other things, for the implementation or initiation of the business relationship with yourself. For this purpose, your personal data is stored in our central databases for group-internal invoicing and accounting purposes as well as for customer care / support.

Your personal data will be passed on to third parties if necessary according to Art. 6 para. 1 lit b) GDPR to execute the contractual relationship with you. This includes passing data on to our affiliated service providers and distributors so that you can be identified as a SYNAXON contractual partner when placing your orders there, as well as passing on your name and company to lecturers if you have booked a seminar.

Before being accepted into one of our co-operations as well as in individual cases of initial payments to SYNAXON Projekt und Handels GmbH, we transmit your name, the name of your company and your contact data to Creditreform Bielefeld Riegel & Unger KG for the purpose of checking the creditworthiness of your company, from whom we receive the necessary data.

To fulfil our tasks and to fulfil the contract (e.g. to send newsletters) we use external service providers and contractors who have access to your data to the required extent and who may only use the data for the fulfilment of the orders placed. The contractors are carefully selected and contractually bound by Art. 28 GDPR.

6. data transfer to third countries

We transfer personal data to a service provider (cloud infrastructure provider) in the USA. For this we use standard data protection clauses of the European Commission for the transfer of data to other EU countries to ensure an adequate level of protection for the service provider.

7. storage duration

The duration of the storage of personal data is determined by the respective legal retention period. After this period expired, the corresponding data will be deleted if no longer necessary for the fulfilment or initiation of the contract and/or if there is no longer a justified interest on our part in further storage.

8. obligation to provide personal data

As part of our business relationship, you are generally only required to provide the personal data required to establish, execute and terminate the respective business relationship. When not required the conclusion of the contract, your participation at an event or the processing of your request will not be possible; as a rule, we will no longer be able to execute on an existing contract and may have to terminate it. Other than this, the provision of personal data is not prescribed by law.

9. automated decision making for individual cases, profiling

We do not use automated decision making according to Art. 22 GDPR, including profiling.

10 Your rights as a data subject

The applicable data protection law grants you various rights regarding the processing of your personal data. You have the right


The restrictions according to ยงยง 34 and 35 BDSG apply to the right to information and the right of cancellation.

Right to revoke consent given You have the right to revoke your consent to the processing of personal data at any time effective immediately.
In case of the withdrawal, we will delete the data affected without delay, unless further processing can be based on a legal basis for further processing without consent. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.

Separate reference to your right of objection

If we process your personal data whilst balancing interests on the basis of a predominant interest on our sight in accordance with Art. 6 para. 1 lit. f GDPR, you have the right to object this processing with future effect due to your special circumstances at any time.
If you exercise your right of objection, we will stop processing the data concerned unless we can provide compelling reasons requiring protection of processing which outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.

If we process personal data for direct marketing purposes, you have the right to object the processing of your personal data for such purposes at any time. If you exercise your right to object, we will stop processing the data affected for advertising purposes.

If you wish to assert the above rights, your contact person in all these cases is our data protection officer, whose contact details can be found above.